You're mid-treatment and a termite inspection call comes in — again
That caller just booked your competitor before you could call back.
ServiceHotline answers every call 24/7, books treatments straight into your schedule, and handles your hiring — for less than A$10 a day. No office staff needed.
⚡ First 30 days completely free — we set everything up for you
Pest problems are urgent — and customers who can't reach you call the next company on the list without hesitation.
That caller just booked your competitor before you could call back.
Seasonal spikes mean dozens of missed calls during your most profitable months.
Customers with urgent infestations book whoever answers first.
Checking licences, chemical handling certs, and experience eats your whole week.
Pest control businesses miss 27% of inbound calls on average — and pest customers rarely call back. That's thousands of dollars in bookings lost every single month.
(Source: Housecall Pro / IBISWorld)
One platform. Six tools. Built for the speed that pest customers demand.
Answers every call with a pest-specific script. Captures pest type (termites, rodents, cockroaches, spiders, bed bugs), property size, infestation urgency, and whether it's residential or commercial.
Handles urgent calls about active termite activity, rodent infestations, and commercial compliance issues. Prioritises and dispatches high-value jobs to you immediately via SMS.
Schedules inspections, treatments, and follow-up visits by suburb and technician. Separates one-off jobs from ongoing contracts. Sends booking confirmations to every customer.
Pre-screens pest technician applicants — checks pest management licences, chemical handling certificates, experience with commercial accounts, and driving licence. Delivers a shortlist.
After every job, automatically requests a Google review. Pest control is a trust industry — reviews directly drive new residential and commercial bookings.
Sends 24h and 1h reminders for all scheduled treatments and inspections. Reduces day-before cancellations and improves technician route efficiency.
Slide to see your estimated annual revenue leak — pest customers rarely call back.
Stop losing pest bookings — book your free demo today
Book My Free Demo →We handle the entire setup. You just answer questions.
We walk you through ServiceHotline on a screen share and answer all your questions.
We configure your scripts for termite inspections, rodent treatments, commercial contracts, and emergency infestations — purpose-built for your pest business.
Your existing business number is connected. ServiceHotline starts answering calls. You get a text for every interaction.
See missed calls become booked treatments. Track every interaction in your dashboard. Cancel anytime.
The only platform with pest-specific call logic — built for the speed and trust that pest customers demand.
| Feature | Generic Answering Service | General AI Chatbot | Job Management Software | ServiceHotline |
|---|---|---|---|---|
| 24/7 phone answering | ✓ | ✗ | ✗ | ✓ |
| Pest-specific call scripts | ✗ | ✗ | ✗ | ✓ |
| Direct calendar booking | Partial | ✗ | ✓ | ✓ |
| AI hiring screener | ✗ | ✗ | ✗ | ✓ |
| After-hours emergency triage | Extra cost | ✗ | ✗ | ✓ |
| Google review collection | ✗ | ✗ | ✗ | ✓ |
| No-show reminders | ✗ | ✗ | Partial | ✓ |
| Monthly cost (AUD) | A$400–1,200 | A$99–499 | A$60–200 | From A$199 |
Our edge: When a plumber calls and says "I've got a combi boiler pressure drop at a rental property" — ServiceHotline knows exactly what to ask next. Generic AI doesn't. That's the difference.
No lock-in contracts. Cancel anytime. First 30 days completely free.
For solo traders just getting started
For 2–5 person pest control teams
For growing multi-van operations
For high-volume operations with unlimited scale
A$5,988/yr for ServiceHotline Growth vs A$65,000/yr for a receptionist. One recovered emergency call pays for a full month.
No. We connect ServiceHotline to your existing business number using call forwarding. Your number stays the same — customers won't notice any difference except that every call gets answered.
Yes. ServiceHotline is trained on common pest scenarios — termite activity, rodent infestations, commercial compliance issues. For urgent situations, it captures all critical details and sends you an immediate SMS alert.
Most businesses go live within 24–48 hours of signing up. Our team handles 100% of the configuration — you just answer a short setup questionnaire about your business, pricing, and availability.
No. ServiceHotline is month-to-month. You can cancel at any time with 30 days notice. We're confident the results will speak for themselves.
Yes. Works with Google Calendar, Outlook, ServiceM8, Tradify, and most tools used by Australian pest businesses.
Book a 15-minute demo. We'll show you exactly how many pest control calls your business is currently missing.
We'll be in touch within 2 hours. In the meantime, you can book a time that suits you directly:
Book a time now →Join Australian pest control businesses who answer every call — and book every job.
⚡ First 30 days free · No lock-in contract · Setup in 48 hours
The numbers every pest business owner needs to see
of all home service calls are missed
Housecall Pro / Invoca
more likely to qualify a lead if you respond within 1 hour
Harvard Business Review
average annual cost of a receptionist in Australian cities
SEEK 2026
of consumers are more likely to use a business after reading positive reviews
BrightLocal
"Spring is chaos for us — the phone rings non-stop and I can't answer everything on-site. ServiceHotline handled the overflow and we booked 22 extra jobs in September alone."
"A restaurant owner called at 9pm about a cockroach problem threatening their health inspection. ServiceHotline captured everything and I called back within the hour. Landed a commercial contract worth A$6,000 a year."
"The AI screener saved me two weeks of vetting. It checked licences, asked the right questions about chemical handling, and gave me four solid candidates. I hired two."
Results are representative. Individual outcomes vary.